Other Issues

Step-by-step guide to arming your 2GIG GC2 GoControl panel in Away mode, activating all sensors for comprehensive security.

What is an alarm permit and why is it important?

Learn how to troubleshoot and resolve sensor malfunctions on the DW20-345 Recessed Door Contact, including steps for checking the battery, signal strength, and alignment.

Follow these steps to test your system.

Learn how to connect the QS1135-840 Door/Window Sensor to the IQ Panel 2 with this step-by-step guide.

Learn how to finish setting up your panel

Step-by-step guide on how to disarm your 2GIG GC2 GoControl panel for both Armed Stay and Armed Away modes.

Learn how to replace the CR2 3-volt lithium battery in your Honeywell 5818MNL Recessed Door/Window Sensor to keep your Brinks Home™ system fully operational.

Learn how to troubleshoot your Brinks Home™ Secondary Keypad with clear, step-by-step guidance—from moving or replacing your unit to clearing tamper alerts and restoring connection. Contact us anytime for hands-on support.

Learn how to force bypass open sensors on your 2GIG GC2 GoControl panel during the arming process.

Learn how to clear a bypassed DW10E-345 door/window sensor

Learn how to replace the CR2032 battery in your 2GIG-DW20R-345 Door/Window Sensor to resolve low battery notifications on your Brinks Home™ system panel.

Learn how to fix a invalid primary email error on your panel.

Learn how to order yard signs and decals.

View instructions for replacing your IQ panel's battery.

Learn how to update your password in the Brinks Home Mobile App or the desktop version.

Learn how to fix a GC3 panel tamper error.

Learn how to silence and reset trouble alerts on your 2GIG GC2 GoControl panel to stop beeping notifications and resolve system issues.

Need help with your Brinks Home motion sensor? This friendly guide walks you through moving your sensor, stopping false alarms, swapping batteries, and more!

Learn how to silence and reset alarms on your 2GIG GC2 GoControl panel with this step-by-step guide.