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Help Center Cameras & Video Doorbell Cameras ADC-VDB750 ADC-VDB750 Camera Guide

ADC-VDB750 Camera Guide

Specifications

  • • 1440 x 1440 pixel video resolution
  • • 165° horizontal, 145° vertical field of view
  • • Up to 15 ft IR night-vision range and 0 lux low-light sensitivity
  • • Wi-Fi 802.11 b/g/n/ac
  • • Two-way audio
  • • Operating temperature -58°F to -122°F

ADC-VDB750 Forward View


Features

  • • Backplate will fit existing Slimline Doorbell backplate for easy replacement
  • • Video analytics are faster and more relevant
  • • Full HD resolution, High Dynamic Range (HDR), and infrared night vision
  • • Compatible with the Alarm.com Smart Chime (W115C)
  • • Dual antenna (2x2 MIMO) Wi-Fi for improved range (2.4 GHz and 5 GHz)
  • • Works with the Brinks Home™ Mobile App, allowing 2MP live video and saved clip viewing

Factory Default

Warning: erases everything, the camera must be re-added to your account.

  1. Press and hold the doorbell button for at least 45-50 seconds until the LED starts blinking red and green.

    2. ADC-VDB750 Forward View (Doorbell Button Highlighted)

  2. Wait for the device to reboot.

Connect with AP Mode

  1. Verify that device boots (flashing red LED) to AP mode (flashing white LED). If the LED is not white after two minutes, hold down the doorbell button and release when the LED begins to blink white (about 35 seconds).
  2. On an Internet-enabled device, connect to the Wi-Fi network ADC-VDB750 (XX:XX:XX) where XX:XX:XX is the last six characters of the ADC-VDB750’s MAC address, which is located on the device or on the packaging.
  3. On the same device, open a web browser and enter 192.168.1.1 in the URL field. Follow the on-screen instructions to add the ADC-VDB750 to the Wi-Fi network. The LED may briefly turn red before blinking green. The LED will be solid green when the connection is complete.
  4. Log in to the Brinks Home App here to add your camera.
  5. Select the device from the video device list or enter its MAC address to begin adding. The MAC address is located on the device or on the packaging.
  6. Follow the on-screen instructions to finish adding the device.

Connect with WPS Mode

  1. Verify that device boots (flashing red LED) to AP mode (flashing white LED). Hold down the doorbell button and release when the LED begins to blink blue (about 30 seconds).
  2. Activate WPS mode on the router. The device will begin to connect to the Wi-Fi network. The LED will be solid green when the connection is complete.

    3. Router_WPS_Button_adjusted_.png


  3. Log in to the Brinks Home App here to add your camera.
  4. Select the device from the video device list or enter its MAC address to begin adding. The MAC address is located on the device or on the packaging.
  5. Follow the on-screen instructions to finish adding the device.

Add Camera using the Brinks Home App Website

Note: the camera must first be connected to Wi-Fi.

  1. Log in to the Brinks Home App on a desktop browser and press Video.

    2. 001_Brinks_Home_App__Desktop__Home.png


  2. Select Settings.

    3. 002_Brinks_Home_App__Desktop__Video-Live_Video_Default.png


  3. Scroll to the bottom of the page and select Add Video Device.

    4. 003_Brinks_Home_App__Desktop__Video_Settings.png


  4. The camera should be detected. Enter the camera name, then select Install.

    5. 004_Brinks_Home_App__Desktop__Name_Camera_and_Install.png


  5. The camera is added to the network, which can take several minutes.

    6. 005_Brinks_Home_App__Desktop__Cam_Configuration.png


  6. When finished, select Live View to view images from a newly installed camera.

    7. 006_Brinks_Home_App__Desktop__Complete.png


Add Camera using the Brinks Home Mobile App

Note: the camera must first be connected to Wi-Fi.

  1. Log in to the Brinks Home Mobile App and press Video.

    2. 001a_Mobile_App_Home_Clean.jpg 001b_Mobile_App_Menu_Clean.jpg


  2. Select Settings by pressing the gear icon in the upper right-hand corner.

    3. 002a_Mobile_App_Video-Gear_Clean.jpg


  3. Select Add Video Device, then select your compatible device type.

    4. 003a_Mobile_App_Add-Video_Clean.jpg 003b_Mobile_App_Select-Device_Clean


  4. The camera should be detected. Enter the camera name, then select Next.

    5. 004a_Mobile_App_Name_Device_Clean.jpg


  5. The camera may take several minutes to configure.

    6. 005a_Mobile_App_Connect_Device_Clean.jpg 005b_Mobile_App_Verify_LED_Clean.jpg


  6. When finished, select Live View to view images from a newly installed camera.

    7. 006a_Mobile_App_Live_View_Clean.jpg


Once you add your camera, you may wish to set up recording rules. Click here for instructions.


Troubleshooting

Initial Connectivity Issues or Freezing:

If there are issues connecting the video doorbell to the account, power cycle the camera with the following steps:

  1. Press and hold the doorbell button for 40-45 seconds until the LED starts flashing yellow then release.
  2. Wait for the device to reboot. After the device reboots, try connecting again.
  3. If the issues persist, factory reset the video doorbell by pressing and holding the doorbell button until the LED starts blinking red and green (~50 seconds). The device will reboot with factory default.

If Unable to Hear Audio in the Brinks Home App:

  • • Verify the app settings and permissions:
    1. Verify the app is updated to the most recent version.
    2. In Video Device Info, verify that the Call Volume slider is all the way to the right.

  • • Verify the mobile device settings:
    1. Verify that the media volume on the mobile device is not muted and the sound is turned up.
    2. Verify that the app has access to the mobile device's microphone.
    3. Verify that the mobile device does not have any Do Not Disturb settings enabled.
    4. Verify the phone is on its most current OS version.
    5. Test other apps for audio functionality.

  • • Test different audio outputs:
    1. Listen for sound out of the device's speaker as well as with headphones to determine if the issue to related to one of these.
    2. On another mobile device, test hearing audio in the Brinks Home Mobile App.
    3. Download a clip to see if both voices can be heard. For more information about how to download a clip, see Download a video clip.

If Unable to Hear Audio from the ADC-VDB750:

  • Verify the mobile device settings:
    1. Verify that the Brinks Home App has access to the mobile device's microphone or test Two-Way Audio on another device.
    2. Verify that the app user has pressed the talk button.

  • Test different audio outputs:
    • • Download a clip to see if both voices can be heard.

  • Verify the chime is compatible with the ADC-VDB750:
    • • Verify that the chime connected to the ADC-VDB750 is either a digital or mechanical chime and the power module is installed correctly.

The indoor chime does not make sound when a guest rings the ADC-VDB750:

If the ADC-VDB750 is not ringing the indoor chime when triggered, use the following steps to troubleshoot the behavior.

  • • Verify the original chime and doorbell button function properly, and reconnect the original doorbell to the chime to test.
  • • Verify the installation meets the required power and wiring requirements, or consult an electrician to verify.

LED Reference Guide

  • • Off - no power
  • • Flashing red - power on, camera booting
  • • Flashing green - local network connection
  • • Solid green - internet and Brinks Home App connection
  • • Flashing blue - WPS enrollment mode enabled
  • • Flashing white - Wi-Fi access point mode
  • • Solid red - no local or Internet connection
  • • Flashing red/green - restoring factory defaults
  • • Flashing yellow - camera power cycling

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