Protect Yourself From Potential Home Security Scams

Learn how to spot deceptive sales tactics, verify a Brinks Home™ representative, and report a scam.

How To Verify It’s Brinks Home


Brinks Home partners with home security dealers and sales representatives.
Authorized Dealers and Representatives will carry a certified badge showing an ID number, photo, and QR code.
Always verify their identity to confirm affiliation with Brinks Home.

Verify Dealer


Enter the 5-digit ID number:

Verify Representative


Enter the 6-digit ID number:

Safety Tips To Prevent Deceptive Sales Scams

  • safety-door

    Don't let someone in your home if they're not verified.
  • safety-check

    Do your due diligence before making any decisions.
  • safety-clock

    Don’t feel pressured to take immediate action, such as signing.
  • safety-call

    Do contact us at 469.391.5734 if something seems suspicious.

Safety Tips To Prevent Deceptive Sales Scams

  • safety-door

    Don't let someone in your home if they're not verified.
  • safety-check

    Do your due diligence before making any decisions.
  • safety-clock

    Don’t feel pressured to take immediate action, such as signing.
  • safety-call

    Do contact us at 469.391.5734 if something seems suspicious.

Signs To Watch For


Deceptive security sales practices that raise alarm bells—click through to learn more.

Pressure To Make  a Decision

Pressure To Make
a Decision

Pressure To Make
a Decision

Using high-pressure tactics and urgency to have you make a decision on the spot, e.g.:

”You need to sign this contract today.”

False Claims About Brinks Home

False Claims About
Brinks Home

False Claims About
Brinks Home

Making disparaging or untrue claims about Brinks Home, e.g.:

”Your area is no longer covered by Brinks Home.”

”Brinks Home has been sold/is no longer in business.”

Seems Too Good  To Be True

Seems Too Good
To Be True

Seems Too Good
To Be True

Offering free equipment, contract cancellations, or suspicious promises, e.g.:

”Your equipment is outdated.”

”Get a free upgrade now.”

Unable To Provide Credentials

Unable To Provide Credentials

Unable To Provide Credentials

Missing or lacking proper identification, including a certified badge with an ID number.

"I don't have my identification number with me, but trust me."

False Claims About Your System

False Claims About Your System

False Claims About Your System

Attempting to access your system or make changes to your account, e.g.:

”Your panel needs to be replaced.”

”You need to sign a new contract.”

Suspect a Door-To-Door Scam? Report It


If you encounter a fraudulent door-to-door salesperson or an unaffiliated security sales representative making misleading claims, please contact us. Your report helps keep our community safe.
If your Brinks Home system can be upgraded to better fit your needs, we’re here to help.

Call 469.391.5734

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