Other Issues

Learn how to finish setting up your panel

Step-by-step guide on how to disarm your 2GIG GC2 GoControl panel for both Armed Stay and Armed Away modes.

Learn how to replace the CR2 3-volt lithium battery in your Honeywell 5818MNL Recessed Door/Window Sensor to keep your Brinks Home™ system fully operational.

Learn how to troubleshoot your Brinks Home™ Secondary Keypad with clear, step-by-step guidance—from moving or replacing your unit to clearing tamper alerts and restoring connection. Contact us anytime for hands-on support.

Learn how to force bypass open sensors on your 2GIG GC2 GoControl panel during the arming process.

Learn how to clear a bypassed DW10E-345 door/window sensor

Learn how to replace the CR2032 battery in your 2GIG-DW20R-345 Door/Window Sensor to resolve low battery notifications on your Brinks Home™ system panel.

Learn how to fix a invalid primary email error on your panel.

Learn how to order yard signs and decals.

View instructions for replacing your IQ panel's battery.

Learn how to update your password in the Brinks Home Mobile App or the desktop version.

Learn how to fix a GC3 panel tamper error.

Learn how to silence and reset trouble alerts on your 2GIG GC2 GoControl panel to stop beeping notifications and resolve system issues.

Need help with your Brinks Home motion sensor? This friendly guide walks you through moving your sensor, stopping false alarms, swapping batteries, and more!

Learn how to silence and reset alarms on your 2GIG GC2 GoControl panel with this step-by-step guide.

Learn where to access your system details.

Keep your home safe with our easy Brinks Home™ Smoke Detector Guide—learn how to relocate units, silence unexpected beeps, fix false alarms, change batteries, test activation, and clear tamper or supervision alerts using the Brinks Home App.

Learn how to perform a sensor test on your 2GIG GC2 GoControl panel to ensure all security sensors are functioning properly.

Learn how to resolve sensor malfunctions on the Honeywell PIR 5890 motion detector, including troubleshooting steps for low battery, poor placement, and signal interference.

Learn how to check your security camera's signal strength with the Brinks Home App. This step-by-step guide details this useful feature to ensure operation.