Other Issues

View troubleshooting tips if your camera is having problems communicating.

Installation: Get started with your new ADC-V520 Indoor Camera.

Learn how to set up, reset, and troubleshoot the 2GIG-HD100 camera. This guide includes specifications, Wi-Fi setup using WPS, hardwire connections, and LED signal reference for quick problem-solving.

Get started with your new ADC-V523 Indoor Camera.

Learn how to update your password for the Brinks Home Customer Portal, including recovery of forgotten passwords and registration with a new email.

Discover how to use the IQ Panel 4 as a photo frame when idle and add a personal touch to your space.

Installation: Get started with your new ADC-V521IR Indoor Camera.

Get started with your ADC-V522 Indoor Video Camera.

Get started with your new ADC-V610PT Indoor Pan Tilt Camera.

Installation: Get started with your new ADC-V720W Outdoor Camera.

Troubleshoot the solid blue light on your Brinks Home indoor/outdoor camera. Learn how to disable Privacy Mode, re-add the camera, and ensure recording rules are configured correctly.

How to Set Up Places (Geo-Fence)

Simon XTi - Panel Wall Mounting

Smarter Video Alerts with Video Analytics

Vista - Silence Reset Trouble Beeps

Lynx Touch - Silence Reset Trouble

See a breakdown of your monthly billing statement and instructions for downloading through the Customer Portal or the Brinks Home App.

View instructions on how to sign up for electronic billing.

Simon XTi - Remote Touchscreen Trouble

Learn more about how home security devices are ordered.