2GIG-HD100 Indoor Camera Guide

Specifications

Common Terms

Live View

The real-time video feed from your camera—ideal for checking what’s happening right now.

Recording Rules

The settings that trigger video capture (motion detection, doorbell press). You can adjust zones, sensitivity, and schedules to capture only what matters.

WPS (Wi-Fi Protected Setup)

A push-button pairing method: press the camera’s and then the router’s WPS buttons to share credentials automatically—no manual entry needed.

Factory Reset

Restores all settings to factory defaults. Network, name, and recording configurations are erased—you must re-run setup afterward.

Firmware

The internal software controlling camera functions. Updates can add features, improve stability, and patch security. Manage updates via Desktop App → Video → Settings.

DHCP

A network service that automatically assigns an IP address to your camera over Ethernet or Wi-Fi—no manual configuration required.

Installation & Mounting

1. Location Selection
   • Indoor use only; avoid moisture, direct sunlight, or heat sources.
   • Mount at 7–8 ft high for optimal coverage and clear line-of-sight.
2. Power Connection
   • Plug the included 5 V DC adapter into a standard outlet.
   • Do not use surge-filtering strips that may degrade the power signal.
3. Cable Management
   • Use supplied cable clips to secure power and Ethernet cables neatly.
   • Maintain a ≥ 1″ bend radius; avoid kinks.
4. Mounting Bracket (Optional)
   • Drill pilot holes and insert anchors for a secure fit.
   • Screw bracket in place, snap camera on, and adjust tilt/swivel to frame your area.

Factory Reset

Warning: Erases all custom settings—you must re-add the camera to your account afterwards.

1. Press and hold the B button on the back for 15 seconds.
2. Release when the LED turns solid yellow; wait for it to cycle off and back on.

Hold “B” for Factory Reset

Solid Yellow LED: Reset in Progress

Wi-Fi Setup Using WPS Enrollment

Requires a router with WPS Push-Button support (PIN mode unsupported).

1. Press and hold the A button for 3 seconds until the LED flashes yellow.
2. Within 2 minutes, press your router’s WPS button.
3. LED will flash yellow while pairing, then turn solid green once connected.
4. Open Brinks Home App → Video → Live to verify the feed.

Press “A” to Enter WPS Mode

Solid Green LED: Wi-Fi Connected

Hardwired Ethernet Setup

1. Plug a CAT5e/CAT6 Ethernet cable into the camera’s RJ45 port.
2. Connect to your router or non-PoE switch.
3. Camera auto-obtains IP via DHCP.
4. Link LED next to port glows solid or blinks green.

Ethernet Link LED

Add Camera in Brinks Home™ Desktop App

1. Log in at Alarm.com.
2. Click Video in the left menu.
3. Click the gear Settings icon (top-right).
4. Scroll down and select Add Device.
5. Scan camera’s QR code or enter serial number.
6. Name the camera and complete prompts.
7. Open Live View to confirm video.

Desktop App: Add Device

Add Camera in Brinks Home™ Mobile App

1. Open Brinks Home™ Mobile App on iOS/Android.
2. Tap the Video icon at bottom.
3. Tap the gear Settings icon (top-right).
4. Select Add Device.
5. Scan QR code or enter serial number manually.
6. Name camera and finish setup.
7. Tap Live to ensure feed displays.

Mobile App: Add Device

Advanced Configuration Tips

• Firmware Updates: Desktop App → Video → Settings → check “Firmware Version” and click “Update.”
• Network Isolation: Place camera on its own VLAN or guest network.
• Dual-Stream: Enable sub-stream for low-res recording to conserve bandwidth.
• Privacy Masking: Draw mask regions in Video Settings to exclude private areas.
• Recording Schedule: Set time-based rules (e.g., night-only) to reduce storage usage.

General Troubleshooting

1. Power Cycle: Unplug adapter or Ethernet for 10 sec, then reconnect.
2. Network Diagnostics:
   • Run Speedtest (upload ≥ 2 Mbps).
   • Check Wi-Fi ≥ 70 % via router app or analyzer.
   • Avoid interference: keep camera > 1 ft from metal/electronics.
3. Factory Reset: Perform reset and reconfigure if unresponsive.
4. Browser Compatibility: Use latest Chrome, Firefox, or Edge; disable pop-ups.
5. Account Permissions: Ensure your user role includes video device privileges.

LED Status Reference