Other Issues

Learn how to fix a Qolsys Carbon Monoxide Detector cover.

Learn how to fix a Qolsys motion detector cover.

View instructions for replacing batteries in the motion detectors most commonly paired with the IQ Panel.

View instructions for replacing the Honeywell Vista panel's battery.

View instructions for silencing and resetting an alarm triggered on your IQ Panel 2.

View instructions to reset your alarm after a medical alarm to ensure consistent communication with the Brinks Home Alarm Response Center.

Qolsys Smoke Detector Batteries

View instructions for replacing your smoke detector's battery.

View instructions for replacing your keyfob battery.

To track your shipment or request an order status, please text us.

View, Reschedule, or Cancel Your Technician Appointment

Learn why there is a cost recovery fee on your monthly statement.

Learn how to connect a sensor to the Qolsys IQ Hub with this step-by-step guide.

Get information about the ADC-SG130 Wi-Fi gateway.

Our troubleshooting guide will walk you through fixing your secondary panel's connectivity issue.

Get help programming the remote panic feature on the Simon XTi.

View instructions for silencing and resetting an alarm triggered on your Simon XTi panel.

View instructions for silencing and resetting an alarm triggered on your Lynx Touch panel.

Our troubleshooting guide will walk you through fixing an AC power failure on the Simon XT panel.

GC2 GoControl - Volume Brightness Settings