GC2 Panel—Battery Replacement
Summary: Learn how to replace the backup battery in your GC2/GC2E panel. The panel requires a 2GIG-BATT2X battery pack, which can be purchased at local hardware stores, retailers, or online. To order directly, text a Support Representative at 469.513.8685.
Video Instructions
Step-by-Step Instructions
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Pull the front faceplate from the panel.
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Loosen the top and bottom screws, then insert a screwdriver into the slots and pry from the backplate.
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Hang the panel from the backplate using the plastic strap.
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Unplug and remove the old battery from the holder, then replace it with a new 2GIG-BATT2X battery pack.
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Place the panel back onto the backplate, then tighten the top and bottom screws.
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Replace the faceplate on the panel.
Clearing the Panel Alert
Follow these steps to clear the error alert and stop the alert beeping on your panel:
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Press Security, then tap the yellow triangle button.
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Use the up/down arrows to scroll through the alerts to clear them, then press OK. This will silence the beeping for 4 hours. Ensure all issues are resolved for alerts to clear completely.
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Check the top bar on the main screen for other alerts.
Trouble Alert Descriptions
- AC power failure: Check the power outlet and confirm the transformer is securely connected.
- Low panel battery: Allow 24 hours for the battery to recharge after power restoration. If the issue persists, consider replacing the battery.
- Communication failure: Verify Wi-Fi credentials and check for new sources of interference.
- Other trouble conditions: Refer to your user or installation manual for further details.
If you need further assistance, text a Support Representative anytime at 469.513.8685.