What to Do if the IQ4 Hub is Not Responding
Summary: This guide provides instructions for safely rebooting your IQ4 Hub Panel to restore functionality if it becomes unresponsive.
Step-by-Step Instructions
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Locate the power button on the right side of the IQ4 Hub Panel.
- Press and hold the power button for 30 seconds to initiate a hard reboot.
- Release the power button and wait for the system to reboot. Once restarted, the touchscreen should respond normally.
Important Note
Performing a hard reboot may result in data corruption or panel failure. Only use this method when absolutely necessary.
Additional Assistance
If the panel remains unresponsive or you need further help, text a Support Representative anytime at 469.513.8685.