IQ Panel—Tamper Error

Summary: This guide provides step-by-step instructions to resolve tamper errors on your IQ Panel by securing the cover properly, clearing alerts, and troubleshooting related issues.

Steps to Address the Tamper Error

  1. Remove the screw on top of the panel.

Remove Panel Screw

  1. Pull the panel from the backplate and take note of the tamper switch placement.

Tamper Switch Placement

  1. Return the panel onto the backplate, ensuring the tamper spring is pressed down.
  2. Verify that the trouble alert is cleared and replace the screw on top to secure it into place.

Clear the Panel Alert

Follow these steps to clear the error alert and stop alert beeping:

  1. Troubles appear as a red numbered circle over the status icon. Press Status, then press Alerts to view.

Status Icon Alerts View Main Trouble View

  1. Press Acknowledge, then press Yes at the confirmation pop-up. Press the back icon or the home button to exit.

Acknowledge Alert Acknowledging Alert Cleared Trouble


Tips to Resolve the Cover Tamper Issue

  • Ensure batteries fit securely within their compartment.
  • Check that the cover is replaced snugly and aligned properly.
  • Verify all fasteners, such as screws or tabs, are securely tightened or locked.
  • Additional actions may be required at the panel to fully clear the error.