Simon XT—Tamper Error
Summary: A tamper error occurs when the sensor detects that the panel's cover is not securely attached. Follow the step-by-step instructions below to resolve this error and clear related alerts on your Simon XT panel.
Step-by-Step Instructions
- Remove the screw located at the top of the panel.
- Press on both the left and right tabs to gently pry the panel open.
- Locate the tamper switch near the top portion of the backup battery on the right side of the panel's back.
- Flip the front cover up to close the panel and return the screw to secure it in place.
Clearing the Panel Alert
Follow these steps to clear the error alert and stop alert beeping on your panel:
- Press the Status button to view the trouble alert.
- Press the Disarm button to clear the trouble alert.
Need Assistance?
If you need further assistance, text a Support Representative any time at 469.513.8685.